Privacy Policy

At Artisans Craft, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and billing details when you place an order.
  • Payment Information: Credit card or other payment details, processed securely through trusted third-party providers.
  • Website Usage Data: IP address, browser type, pages viewed, and browsing behavior to improve your shopping experience.
  • Cookies: To personalize content, remember preferences, and track website performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.
  • Respond to customer inquiries and provide support.
  • Send order updates, promotional offers, or newsletters (with your consent).
  • Enhance website functionality and user experience.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Shipping companies, payment processors, or IT support providers essential for order fulfillment.
  • Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Data Security

We use secure servers and encryption protocols to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission or storage system is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional emails by clicking the “unsubscribe” link.
  • Request a copy of the data we hold about you.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.